Shipping policy
Shipping within India
- We deliver across India through our courier partners.
- Prepaid orders of ₹900 and above ship free. Prepaid orders below ₹900 have a ₹65 shipping charge. Cash on Delivery orders have a flat ₹99 shipping charge (subject to courier serviceability).
- Delivery usually takes 3–7 working days.
International shipping
- We ship worldwide from our store in Nehru Place, New Delhi, by international express courier (FedEx or Aramex).
- Shipping is calculated at checkout based on parcel weight and destination country.
- Delivery usually takes 7–10 business days after dispatch, depending on the country and customs clearance.
- Prices and payment are in Indian Rupees (₹). Your card or bank converts the amount to your currency.
- Customs duties, import taxes and clearance fees are not included and are paid by the customer. If a parcel is held at customs, we will help coordinate with the courier, but we are not responsible for customs delays.
- If a parcel is refused or not collected because duties were not paid, shipping charges are not refunded.
Delays and split shipments
- Delivery can occasionally be delayed by weather, flight schedules, customs or other events outside our control. We will keep you informed.
- Larger orders may arrive in more than one parcel. For Cash on Delivery orders, the amount is split across the parcels.
- If delivery takes much longer than the estimate, you can cancel your order. Prepaid orders are refunded in full once cancelled.
Questions?
Email: support@kapdashop.com
Phone / WhatsApp: +91 8595808841