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Shipping policy

Shipping within India

  • We deliver across India through our courier partners.
  • Prepaid orders of ₹900 and above ship free. Prepaid orders below ₹900 have a ₹65 shipping charge. Cash on Delivery orders have a flat ₹99 shipping charge (subject to courier serviceability).
  • Delivery usually takes 3–7 working days.

International shipping

  • We ship worldwide from our store in Nehru Place, New Delhi, by international express courier (FedEx or Aramex).
  • Shipping is calculated at checkout based on parcel weight and destination country.
  • Delivery usually takes 7–10 business days after dispatch, depending on the country and customs clearance.
  • Prices and payment are in Indian Rupees (₹). Your card or bank converts the amount to your currency.
  • Customs duties, import taxes and clearance fees are not included and are paid by the customer. If a parcel is held at customs, we will help coordinate with the courier, but we are not responsible for customs delays.
  • If a parcel is refused or not collected because duties were not paid, shipping charges are not refunded.

Delays and split shipments

  • Delivery can occasionally be delayed by weather, flight schedules, customs or other events outside our control. We will keep you informed.
  • Larger orders may arrive in more than one parcel. For Cash on Delivery orders, the amount is split across the parcels.
  • If delivery takes much longer than the estimate, you can cancel your order. Prepaid orders are refunded in full once cancelled.

Questions?

Email: support@kapdashop.com
Phone / WhatsApp: +91 8595808841